Cookie Policy

1. Introduction

This Cookie Policy explains how Shineloom Education ("we", "our", or "us") uses cookies and similar tracking technologies on our website. This policy should be read alongside our Privacy Policy and Terms of Service.

2. What Are Cookies

Cookies are small text files that are placed on your device (computer, smartphone, tablet) when you visit our website. They are widely used to make websites work more efficiently and provide information to website owners about user behavior and preferences.

3. Types of Cookies We Use

3.1 Necessary Cookies

These cookies are essential for the website to function properly and cannot be disabled. They include:

• Session cookies: Keep you logged in during your visit
• Security cookies: Help protect against fraud and security issues
• Functional cookies: Remember your preferences and settings
• Load balancing cookies: Distribute traffic across our servers

3.2 Analytical Cookies

These cookies help us understand how visitors interact with our website by collecting anonymous information:

• Usage statistics: Pages visited, time spent on site, bounce rates
• Performance data: Loading times and technical errors
• User behavior: Click patterns and navigation paths
• Device information: Screen size, browser type, operating system

3.3 Marketing Cookies

These cookies are used to deliver relevant advertisements and track advertising effectiveness:

• Advertising cookies: Show relevant ads based on your interests
• Retargeting cookies: Display our ads on other websites you visit
• Social media cookies: Enable social sharing and social media features
• Conversion tracking: Measure the effectiveness of our advertising

4. How We Use Cookies

We use cookies for the following purposes:

• To provide and maintain our website functionality
• To remember your preferences and settings
• To analyze website usage and improve user experience
• To deliver personalized content and advertisements
• To measure the effectiveness of our marketing campaigns
• To prevent fraud and enhance security

5. Third-Party Cookies

We may allow third-party service providers to place cookies on your device for the following purposes:

5.1 Analytics Providers

• Website analytics and user behavior analysis
• Performance monitoring and optimization
• Conversion tracking and funnel analysis

5.2 Advertising Partners

• Targeted advertising and remarketing
• Ad performance measurement
• Audience segmentation and targeting

5.3 Social Media Platforms

• Social sharing functionality
• Social login features
• Social media advertising and tracking

6. Cookie Duration

Cookies may be stored for different periods depending on their purpose:

• Session cookies: Deleted when you close your browser
• Persistent cookies: Remain on your device for a set period (typically 30 days to 2 years)
• First-party cookies: Set directly by our website
• Third-party cookies: Set by our service providers and partners

7. Managing Your Cookie Preferences

7.1 Cookie Consent Manager

When you first visit our website, you will see a cookie banner allowing you to:

• Accept all cookies
• Accept only necessary cookies
• Customize your cookie preferences

You can change your preferences at any time by clicking the "Cookie Settings" link in our website footer.

7.2 Browser Settings

You can also control cookies through your browser settings:

• Chrome: Settings → Privacy and Security → Cookies and other site data
• Firefox: Options → Privacy & Security → Cookies and Site Data
• Safari: Preferences → Privacy → Cookies and website data
• Edge: Settings → Cookies and site permissions → Cookies and site data

7.3 Opt-Out Tools

For advertising cookies, you can opt out using industry tools:

• Digital Advertising Alliance of Canada (DAAC) opt-out tool
• Network Advertising Initiative (NAI) opt-out tool
• Individual advertiser opt-out pages

8. Impact of Disabling Cookies

If you disable cookies, some website features may not work properly:

• You may need to re-enter information on each visit
• Personalized content and recommendations may not be available
• Some interactive features may not function correctly
• We may not be able to remember your preferences

9. Updates to Cookie Usage

We may update our cookie usage from time to time. When we make significant changes:

• We will update this Cookie Policy
• We will notify users through our website
• We may request renewed consent where required
• The "Last updated" date will be revised

10. Legal Basis for Cookie Processing

We process cookies based on the following legal grounds:

• Necessary cookies: Legitimate interest in providing website functionality
• Analytical cookies: Legitimate interest in website improvement
• Marketing cookies: Your explicit consent

11. International Data Transfers

Some of our third-party service providers may be located outside of Canada. When cookies involve international data transfers, we ensure appropriate safeguards are in place to protect your information.

12. Contact Information

If you have questions about our use of cookies, please contact us:

13. Changes to This Policy

We may update this Cookie Policy to reflect changes in our practices or applicable laws. Please review this policy periodically. Your continued use of our website after changes are posted constitutes acceptance of the updated policy.